About Me
How I Think About the Work
I tend to spend less time focused on individual screens and more time looking at the system around them.
How are decisions being made?
Where are teams getting stuck?
What is slowing things down or creating unnecessary complexity?
Most of the environments I step into are moving fast but not always aligned. There is usually strong talent and good intent, but not always a shared understanding of what matters most or how to move forward.
That is where I tend to focus my energy. Helping teams find clarity, align around priorities, and create a way of working that makes delivering great products more consistent.
Who I Am
I did not start my career thinking I would end up leading design organizations.
Like most people in this field, I started close to the work itself. What pulled me in over time was not just the design, but how teams worked together, how decisions were made, and why some products came together well while others struggled.
That curiosity turned into a focus on helping organizations build better products by improving how design, product, and engineering collaborate.
What I Have Learned Along the Way
Most of my career has been spent working in environments that are growing quickly or trying to change how they build products.
In my current role at PNC, I lead mobile experience design for the Retail Digital and Payments organization, supporting millions of active customers. The work is focused on modernizing core banking experiences, improving how teams operate across design, product, and engineering, and helping drive more consistent, scalable outcomes across a large and complex environment.
Across my career, I have worked in financial services, entertainment, and product driven organizations, but the pattern has been similar.
At Capital One, I worked within a large design organization focused on improving how human centered design was practiced across the company. The work was less about any one product and more about helping teams apply better thinking, improve experience quality, and operate in a more consistent way across hundreds of designers.
At ooVoo, the challenge was different. The company was highly focused on technology, but the product experience was not meeting user needs. I helped shift the organization toward a more user centered approach, built and led a distributed design team across multiple countries, and supported a period of growth that brought over 100 million new users to the platform.
Earlier in my career at Bottle Rocket, I worked on a range of digital products for major brands. That experience shaped how I think about execution, collaboration, and what it takes to deliver high quality work in fast moving environments.
How I Show Up as a Leader
I try to keep things straightforward.
I ask a lot of questions to understand what is really going on, not just what is being presented. Most problems are not surface level, and taking the time to understand the root of them usually leads to better decisions.
I work closely with product and engineering partners because strong outcomes rarely come from one function alone. Alignment matters more than ownership.
I also care a lot about the people doing the work. Clear direction, trust, and support tend to go a long way in helping teams do their best work.
Where I Create the Most Impact
I spend less time focused on individual screens and more time looking at how teams work together and how decisions get made.Teams are working hard but not always aligned.
Product direction is still evolving
Design has influence but is not fully integrated into decision making
That is where I can help bring clarity, strengthen partnerships, and create momentum.
When those things start to click, the work improves, but more importantly, the way teams operate improves. Decisions get easier, collaboration becomes more natural, and the product starts to feel more cohesive over time.
What I Am Focused On
At this stage in my career, I am most interested in helping organizations that are growing, evolving, or rethinking how product and experience design contribute to the business.
I am especially drawn to environments where there is an opportunity to strengthen leadership, improve how teams work together, and build experiences that feel intentional and meaningful to customers.
That is where I do my best work.
Outside of Work
Outside of work, I spend a lot of time cooking. I like trying new things, figuring out what works, and just being in the kitchen. Most of that time ends up being with my family, usually cooking or eating together, with our two Frenchies always hanging around nearby.
I have gotten into restoring and cooking with cast iron over the years. It is a slower process and takes some patience, but I enjoy that part of it. There is something satisfying about taking care of something over time and getting it to a place where it works the way it should.
Voice acting has also been a part of my life for a long time. It is a completely different creative outlet, and it has given me a different appreciation for storytelling and how you connect with people in a way that feels natural.